- JotForm SupportjonathanAnswered on June 26, 2014 at 05:03 AM
The form needs to be submitted first before it can send the Notification Email
User Guide: -Setting-Up-Email-Notifications
For the client or form respondent to received confirmation email, you can add Autoresponder Email to the form.
User Guide: Creating-a-Form-Autoresponder
Hope this help. Inform us if you need further assistance.