i am trying to create a dropbox folder using your integration steps

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    ssimasek
    Asked on June 26, 2014 at 08:18 AM

    it says it's successful, but the folder is not present.  Some back story, the set up worked initially, but the form i had created last night was incorrect.  The new form wouldn't feed to the existing dropbox folder, and in my frustration, i deleted the folder in dropbox.

    Tried to re-establish a dropbox folder this morning - it does not go all the way through the set up - it seems to skip the wizard at the end, yet still tells me it's successfully set up -  no dropbox folder though appears. Help.

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    NeilVicente
    Answered on June 26, 2014 at 09:08 AM

    Have you tried removing the integration and redoing it again? If yes, are you sure that you're logged in to the correct account?

    I have just cloned your form and I was able to integrate it with Dropbox without any problems. Please do as I suggested and let us know what happens next.

    Thanks!

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    ssimasek
    Answered on June 26, 2014 at 09:11 AM

    i have done this at least 20 times.  My form says integrated, but no folder gets created in dropbox. I've cleared my cache in mozilla, done this on a different laptop using explorer. NOTHING WORKS.

    This is making me crazy.

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    NeilVicente
    Answered on June 26, 2014 at 09:21 AM

    Are you getting these screens when trying to integrate to Dropbox?

    Do you get the Dropbox pop-up window that asks you for JotForm permission?

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    ssimasek
    Answered on June 26, 2014 at 09:22 AM

    yes, yes and yes.

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    NeilVicente
    Answered on June 26, 2014 at 09:32 AM

    The folder will only be created after a submission was made.

    Have you received a form yet after you have integrated it to Dropbox?