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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Apply discount to option in Paypal Coupon Code settings is missing

    Asked by PetraTest on June 26, 2014 at 08:49 AM

    My coupon wizard does not look like that: I do not have the choice to chose order total, just products.

    coupon
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    JotForm Support

    Answered by NeilVicente on June 26, 2014 at 08:58 AM

    Hi,

    May I ask what is the name of the form you're working on? Furthermore, can you explain to us the nature of your question so that we may be able to provide you a better response?

    Thanks!

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    Answered by PetraTest on June 26, 2014 at 10:31 AM

    Not in any of my forms I have the option of placing the discount on the order total. I have made a testform http://form.jotformpro.com/form/41251882457963

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    Answered by PetraTest on June 26, 2014 at 10:32 AM

    Tried inserting an image, but it does not show.

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    JotForm Support

    Answered by Welvin on June 26, 2014 at 12:09 PM

    You can add a screenshot to this thread by following this guide: http://www.jotform.com/answers/277033

    Anyway, I understand your inquiry with regards to the coupon codes feature. The "Apply discount to" option is missing from the settings. Allow me forward this thread to our developers so they can further check this. We'll notify you via this thread for updates.

    Thanks

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    JotForm Support

    Answered by NeilVicente on June 26, 2014 at 09:50 PM

    @PetraTest

    We have released a fix for this problem. Please let us know if you run into any other issues.

    Best regards

    Neil

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    Answered by PetraTest on June 27, 2014 at 05:26 AM

    Thanks - now I have the extra dropdown menu to choose order total!

    Thank you for your quick response!

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    JotForm Support

    Answered by Welvin on June 27, 2014 at 06:01 AM

    Great! If you have any questions, please don't hesitate to contact us.