How many users allowed in the approval flow?

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    Marcheline 
    Asked on April 25, 2022 at 11:47 PM

    Hi Jotform, how many users is allowed in the approval workflow? and how do the users access the form to accept or deny the request? thank you.

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    Ade
    Answered on April 26, 2022 at 03:32 AM

    Hello Marcheline,

    Thanks for reaching out to Jotform Support. To clarify, did you mean how many users are allowed to approve a submission? If so, you can use the Merge Branches element to allow more than one approver. You can then set it to "Wait for any of the branches to be completed." Please see attached screenshot:

    1629940602_6126eb7a87504_?1.0.449

    Here is a sample approval process with two approvers:

    1629940633_6126eb9969e05_?1.0.449

    We also have a guide about A General Approach on Building an Approval Process Workflow that you can check out.

    An approver will receive an email notifying them that they need to evaluate a submission. When the approver clicks on Approve or Deny or chooses More Actions, they will be redirected to Jotform Inbox. By default, before visiting Inbox, they must log in to their account.

    approval-notification-700x639.jpg

    However, the flow owner can uncheck the Require login for approver option in the Approval Properties. Doing so will allow approvers to approve/deny requests without logging into JotForm.

    1650956910_62679a6eb6a93_image-138.png

    You might also want to check out this guide about How Do Approvers Complete Their Tasks?

    Let us know if you have any other questions.