What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I log into my account on firefox?

    Asked by phyllisallen on June 26, 2014 at 11:26 AM

    Can not get into my account my name is phyllis allen

    Page URL:

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    JotForm Support

    Answered by mustafa on June 26, 2014 at 11:57 AM

    I could log into your account and could successfully open MyForms page. Still may i ask you which browser do you use?

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    Answered by phyllisallen on June 26, 2014 at 12:07 PM

    I am using fox. How did you get in? Please let me know How.

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    Answered by BryanPaulo on June 26, 2014 at 01:07 PM


    Looks like you are currently logged in to your account. Did you mean your MyForms page is blank? If you just can't find the place to edit your forms, can you click on this link: http://www.jotform.com/myforms? If it's still the same thing, you can also try other browsers.

    Let us know if the link above works for you.

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    Answered by phyllisallen on June 30, 2014 at 05:20 PM

    Hi the link didn't get me in. I tried to retype my email and password and it is telling me it is incorrect. I am at a lost. Need help. I have a lot of information on this site.


    Phyllis Allen


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    JotForm Support Manager

    Answered by Jeanette on June 30, 2014 at 05:37 PM

    I would suggest you to open in an incognito window (Chrome) or Private window (Firefox) the following link

    https://www.jotform.com/login. Then enter your credentials

    if you do not remember the password, click on Forgot Password? link


    A message with password reset instructions should arrive at nfl********air@gmail.com


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    Answered by phyllisallen on June 30, 2014 at 05:45 PM

    Thanks Jeanette I'm in.

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    JotForm Support

    Answered by david on June 30, 2014 at 05:48 PM


    Glad we were able to able to help, Please let us know if there is anything else we can assist you with in the future and we will be happy to do so.

    Thank you for using Jotform!