What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am over my SSL quota but under my regular

    Asked by serenityeast on June 26, 2014 at 12:38 PM

    Hello,

    I have downgraded my SSL form to the standard non secure, am I still over quota?

     

    Best
    Steve Catizone

    SerenityEast

    non secure hello
  • Profile Image
    JotForm Support

    Answered by david on June 26, 2014 at 01:24 PM

    Hi,

    Once you surpass your account limits the account is automatically set to be downgraded.  With the SSL submissions unfortunately there is now way to reduce this on your end.  I can however reset this once per account and went ahead and did so for yours.  I also removed the downgrade and you should no longer have any issues as you seem to have removed the SSL requirement from your form.  Please let us know if there is anything else we can assist you with and we will be happy to help.

    Thank you for using Jotform!