I am over my SSL quota but under my regular

  • Profile Image
    serenityeast
    Asked on June 26, 2014 at 12:38 PM

    Hello,

    I have downgraded my SSL form to the standard non secure, am I still over quota?

     

    Best
    Steve Catizone

    SerenityEast

  • Profile Image
    david
    Answered on June 26, 2014 at 01:24 PM

    Hi,

    Once you surpass your account limits the account is automatically set to be downgraded.  With the SSL submissions unfortunately there is now way to reduce this on your end.  I can however reset this once per account and went ahead and did so for yours.  I also removed the downgrade and you should no longer have any issues as you seem to have removed the SSL requirement from your form.  Please let us know if there is anything else we can assist you with and we will be happy to help.

    Thank you for using Jotform!