What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    cannot complete pending submissions

    Asked by VailClub50 on August 21, 2011 at 08:49 PM
  • Profile Image

    Answered by brx250 on August 21, 2011 at 11:48 PM

    Hi VailClub50,

    Thank you for using JotForm. 

    A pending submission occurs when your clients do not complete a purchase or payment. You can manually complete or delete them when that client personally paid you the amount through cash, check, or the like. You can manage your pending submissions by navigating to your submissions page, and click on the "Pending Submissions" found in the menu bar. However, I've checked your account and found no pending submissions. By any case, have you solved your issue already? Please do let us know if you need further assistance, we will be more than willing to help you with anything.


    Albert  JotForm Support