why isn't {edit_link} working?

  • JuliaRogers
    Answered on June 26, 2014 08:45 PM

    When I first created my auto responder text I used {edit_link} in the paragraph and when I received a test email, {edit_link) used to turn into a click-able link that said Edit Submission, which brought me back to that form.  But now it's not working.  It just says "{edit_link} within the paragraph.  What am I doing wrong?


  • Ashwin JotForm Support
    Answered on June 27, 2014 01:46 AM

    Hello Julie,


    Upon checking your form's notification email alert, I did not find any issue with that. The edit link should work normally.

    I did clone your form and sent a test submission. The submission email and the auto-responder email I received, does display the edit link correctly. Please check the screenshot below:


    why isnt {edit link} working? Image 1 Screenshot 30


    why isnt {edit link} working? Image 2 Screenshot 41

    Have you solved this problem already? I would suggest you to please test your form again and get back to us if the issue persists.

    Thank you!