What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need to change my credit card details for direct debit. Could you please advise how I can do this online

    Asked by insul8r on June 27, 2014 at 12:38 AM
    Page URL:
    http://www.jotform.com/contact/

    credit card
  • Profile Image
    JotForm Founder

    Answered by aytekin on June 27, 2014 at 04:59 AM

    You can do it from Billing page under My Account.

    http://www.jotform.com/myaccount/billing

    If you cannot change it, (for example if you used PayPal) the other option is to cancel your subscription and then re-subscribe.