Custom date range for single day returns no results

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    Asked on June 27, 2014 at 11:45 AM

    Hi JF,

    We have a staffer that needs to view the submissions one day at a time, but when we enter 06/26/2014 - 06/26/2014, the search returns no results even though we can see them in the full list.

    Can you assist? Are the start and end times both 12 a.m. maybe?



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    Answered on June 27, 2014 at 01:12 PM

    Hi Vanessa,

    Should be in between two dates. Anyway, let me forward this thread to our developers. I also think that there should be a display for a single day.

    We will let you know if we have an updates for this matter.


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    Answered on June 27, 2014 at 05:03 PM

    Hello Vanessa,

    Thanks to you, we were able to identify and permanently fixed the issue, which was caused by the timezone differences between you and our servers.

    Your feedback is greatly appreciated.