What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form in progress disappeared

    Asked by dynathermforms on June 27, 2014 at 11:48 AM

    Hi,

    I've been working on creating a from this morning and twice now it has just disappeared from my account. The last time I had put quite a lot into it, is there any way you guys can retrieve it or somehow get it back? At the very least is there an explanation of why this has happened?

    Thank you,

    B Grave

    my account and
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    JotForm Support

    Answered by BDAVID on June 27, 2014 at 01:13 PM

    Please try the revision history of your form, select it, click on More, then on Revision History:

    I see there have been some changes, you can select and revert it to a previous version:

    Let us know if you need more assistance, we will be glad to help you.

  • Profile Image

    Answered by dynathermforms on June 27, 2014 at 01:53 PM

    OMG! I never knew that was possible. Thank you so much. I love Jotform again, was hating after form went missing second time, but love again. :o)

  • Profile Image
    JotForm Support

    Answered by BDAVID on June 27, 2014 at 02:10 PM

    I am glad to know that, if you have another questions, please open a new thread, we are here to help you.