Form Calculations Broken

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    Asked on June 27, 2014 at 12:37 PM

    The below form is used by our management team to set goals for the coming month. This form worked perfectly at the end of last month but now the calculations are not working properly. I have the form setup so a slider can be moved back and forth on multiple variables so that the "total goal" can be manipulated based on the desired increase or decrease in each of these fields. Now when you increase the slider, the goals go up then down and then up again like that math is not working. It also changes based on if you move the slider up and then back down, you get a completely different number. For example, if I increase our service goal by 20% it shows me one number. If I then increase it to 30% and back down to 20% it gives me a completely different number than the first 20% increase. On top of all this, the notification is sending with different numbers as well. So if I manipulate the form to get the numbers I want and hit submit, the form notification comes back to be with completely different numbers. Come on Jotform!!

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    Answered on June 27, 2014 at 02:09 PM

    Thank you for contacting us.

    I have cloned your form and I was able to reproduce the problem. Looks like it is not performing the calculation if you slide the slider too fast. When I tried sliding it slowly, it's performing the calculation accurately.

    I will open a ticket and will report it to our developers. We will notify you through this thread as soon as we have an update. I cannot give you a timeframe though since our developers are also working on other issues reported prior to this one.

    In the meantime, kindly try to slide the slider slowly?