What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    You can't see the submission data for this form error

    Asked by Kasy on July 17, 2010 at 01:05 AM
    The form titles show up but I can not access them.  Instead I see the following message.
    You can't see the submission data for this form. Please login first
    I am logged in and it won't allow access.
     
     
     
  • Profile Image
    JotForm Founder

    Answered by aytekin on July 17, 2010 at 01:42 AM

    Exactly for which form do you have this problem?

    Please try logging out and logging back in. Then select your form on My Forms page and then click on Submissions button.

  • Profile Image

    Answered by Kasy on July 17, 2010 at 01:58 AM

    It seems Jotform does not work well with IE.  It does work with Firefox.   Great job on new look and easier use of jotform.

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    JotForm Founder

    Answered by aytekin on July 17, 2010 at 02:29 AM

    Unfortunately, we are a mac shop and we might miss bugs on IE. We will check the IE problem on Monday. We made some speed improvements on My Forms page on Friday that might have caused the bug.

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    Answered by serkan on July 17, 2010 at 04:54 AM

    @Kasy I've tested on every IE version but couldn't regenerate this problem. I have a few questions for you.

    - Is this a constant problem or it happens once in a while?
    - When you login, are you using the "Remember Me" option?
    - Exactly which form you have this problem? You can provide URL or Form title.
    - Are you able to re-generate this problem, if so please describe step by step instructions the this error.

    Thanks.