- Solomon BalogunAsked on June 27, 2014 at 02:45 PM
I just tried to login into my account now but my login details were not accepted
I used forgot password link and i tried to reset my password then saw the followinf message
"There was an error in your request. Error Number: 116"
Kindly help me out on this as soon as possible
- JotForm SupportMike_TAnswered on June 27, 2014 at 03:13 PM
We are sorry for the inconveniences you are facing.
It seems that the issue is caused by a space in your account name:ohna firstname.lastname@example.org
Can we remove that space or re-name your account? If you would like to use some specific account name, please let us know.