- doulatracyAsked on June 27, 2014 at 11:42 PM
I've added 2 of my other email addresses as additional recipients, but the test email isn't going to any of my email accounts. Any suggestions?
I've cleared the cache and checked to see that I'm not on the bounce list. Anything else I can try?
- doulatracyAnswered on June 28, 2014 at 12:05 AM
Okay -- I changed my primary responder email to my gmail account and it worked. I still don't know why it won't go to my regular account, but it doesn't matter as long as I get it somewhere!
- JotForm SupportEltonCrisAnswered on June 28, 2014 at 01:33 AM
Glad to hear you've managed to get it working!
Note that you have to make an actual submissions with your form if you're using different email address on your form notifications other than your account email. Test notification button will only send a test notification to the email address associated with your account.
Should you have any other questions or concerns, let us know here.