Why is none of the data on our grid report showing up?

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    SEPA
    Asked on June 27, 2014 at 11:48 PM
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    john.roscoe
    Answered on June 27, 2014 at 11:53 PM

    Hi - I have exactly the same problem. All the data has disappeared except one new submission received about an hour ago.

    GRID REPORT URL:

    http://www.jotform.com/grid/41196744180052

     

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    ashwin_d
    Answered on June 28, 2014 at 01:38 AM

    Hello SEPA,

    I'm sorry for the trouble caused to you.

    I am able to replicate the issue you are having. The grid report does not display the submission records. 

    I am reporting this to our back end team. We will get back to you as soon as the issue is fixed.

    Thank you!

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    alp_deniz
    Answered on June 28, 2014 at 06:54 AM

    The problem is fixed promptly. Thank you very much for letting us know.

    Kind regards