form outgoing emails

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    Asked on August 22, 2011 at 06:53 AM

    Hi there

    I have set up my form on my shopify website and everything is more or less working


    This thing is:

    I dont want to use jotform for viewing the emails I just want them to go to my email client which has an email address of


    I have gone into my conditions wizzard and set if email is filled then send enquiry to


    Is this correct because the emails seem to be falling into catchall and going to


    Let us know cheers

  • Profile Image
    Answered on August 23, 2011 at 08:13 AM


    I inspected your form and found that your notification e-mail is configured correctly. Notifications should be sent to I checked our mail server logs and this is the only message I found.


    Aug 23 04:41:15 ying sm-mta[5659]: p7N8fDFv005657: to=<>, ctladdr=<> (1001/1002), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=123570, [], dsn=2.0.0, stat=Sent (ok: Message 121996935 accepted)

    This means that the last submission was sent to your preferred addresss. However, I found out that the domain actually redirects to

    It could be possible that the redirection worked the same for e-mails, that is why you are receiving the notifications on your catch-all address. Or you might have a email forwarding filter set up.

    If it's of any help, I have sent an e-mail to using my own personal e-mail. Let me know in which inbox you receive that message. Thanks!