- OriginsAsked on June 28, 2014 at 08:53 AM
I tried this to copy a form via URL from this account to our main, got a username/password form and now our main account (with all our job apps) is suspended. Suffice to say now we have access to none of our forms to even try and get back-ups on our site.
Please update this information explaining how the URL clone works, because following directions only to find yourself suspended (as a few have been) is saddening, especially when you've done nothing wrong.
This is a re-post of a comment on How to Clone an Embedded Form from a Webpage
- JotForm SupportWelvinAnswered on June 28, 2014 at 09:12 AM
What is the webpage URL? Let us know so we can check for the possible cause and also try it to our account. Also, please let us know the username of your main account so we can re-activate it.
There's no other steps on how you can clone a form from a webpage, you just grab the URL where the form is embedded, clone it to your account and that's it.
- OriginsAnswered on June 28, 2014 at 09:25 AM
I was trying to clone this questionnaire into our TheIYC account so if ever anything happens we have a back-up which would of been handy now in reverse order lol
But the form is embedded with iframe so I'm supposing thats why it didn't work. It didn't copy any of the form and it just had a username and password input box. That page is public so shouldn't need either.
Shortly after the above went into the main account it logged itself out and gave the suspended phishing pop-up when trying to log back in again. (sorry, I don't remember the correct wording of the pop-up)
Also to clarify, at the time of attempting to clone, both accounts allowed for their forms to be copied. After the clone didn't work and I deleted it, I may have ticked in theiyc one to disallow THOSE ones to be cloned. I can't remember, it logged me out not long after that, but this ones settings are still set to allowed.
- JotForm SupportWelvinAnswered on June 28, 2014 at 09:50 AM
Backing up form shouldn't be a problem, you can backup the form right into the original account. Here's the guide for that: http://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account
iFrame isn't the reason. It happens that your website have a login form in the sidebar section. The system fetches that form instead of the Jotform form. I am sure that is how it goes :). Well, if it's a Jotform form, I would advise to clone it using the form direct URL instead. This guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
Lastly, you have to allow cloning of forms from your account. Otherwise, you'll see an error when trying to clone.
- JotForm SupportWelvinAnswered on June 28, 2014 at 09:51 AM
By the way, I have reactivated your TheIYC account. Please kindly check. Also, don't forget to delete the login form :)
- OriginsAnswered on June 28, 2014 at 10:10 AM
Yay successful login! :)
I made sure to completely delete that nasty thing laughs. I didn't realize it was pulling the actual website login, that's weird. Next time I'll definitely do the direct URL, that's the bit that could possibly be clearer or maybe add a link in the directions, because I thought I was doing it correctly and obviously wasnt.
Thanks again for jumping on that so fast, much appreciated. :)
- JotForm SupportWelvinAnswered on June 28, 2014 at 10:31 AM
Great! Actually, the way you embed it is correct but the system fetched the login form. I think that is designed to work that way, especially, if the webpage link is used.
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