What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to add a product item without a price amount?

    Asked by romanceoutsourced on June 28, 2014 at 02:14 PM

    How can I add a product without a price amount in Paypal Payment field. It is a product that needs to be price upon request. 

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    JotForm Support

    Answered by Welvin on June 28, 2014 at 10:52 PM

    When setting up a product item, put zero (0) in the price section so it becomes free:

    However, if your payment field contains an item with a price value, selecting this altogether with the free item still redirects your submitter to Paypal payment page. Well, only the item with a price is required for payment. 

    Alternatively, you can also use our Purchase Order field. No actual payment or redirection should be made. Just to order and up to you to decide the payment method.