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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Important - username change question

    Asked by colormesocial on August 22, 2011 at 10:42 AM


    I requested a username change on 8/18 and just wondered when it may be complete.  It's important that I get it completed soon and just wondered if I might get an expected date/time of completion. (I'm sorry...I am not asking you to rush...I just would like to have an estimated time of completion.  I know that you must be very busy).

    Our current name is ColorMeSocial and we requested that the name be changed to BoydPlasticSurgery.

    Thank you so much.

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    Answered by allanftd on August 22, 2011 at 12:31 PM

    Hi colormesocial,

    Thanks for followin up. Your account should now be changed to BoydPlasticSurgery. Kindly logout and log back in to your JotForm account using this new username and let us know hwo it goes.

    Thank you and enjoy using JotForm!