What happens to the 11th person that tries to submit a payment on my account that is limited to 10 payments/month?

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    Asked on June 28, 2014 at 04:36 PM

    JotForm Support:

    I was wondering what would happen when I reached my 10 payment submissions/month limit.  Would the 11th person trying to submit something get an error message?  Would I be notified?


    Thanks for your help,


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    Answered on June 28, 2014 at 11:26 PM

    Hi Bruce,

    Yes, the 11th person who visit your form will get an error message telling that the form is currently disabled - if the form is embedded using our iFrame method. If you're embedding the form using the Javascript Method, the form will simply hidden to your page, no one would be able to see it.

    Yes, when you reached 90% of your limit, our system will notify you via email telling you that you're near or reaching your limit.

    Let us know if you have any further questions.