What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens to the 11th person that tries to submit a payment on my account that is limited to 10 payments/month?

    Asked by udoggames on June 28, 2014 at 04:36 PM

    JotForm Support:

    I was wondering what would happen when I reached my 10 payment submissions/month limit.  Would the 11th person trying to submit something get an error message?  Would I be notified?


    Thanks for your help,


    Page URL:

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    JotForm Support

    Answered by Welvin on June 28, 2014 at 11:26 PM

    Hi Bruce,

    Yes, the 11th person who visit your form will get an error message telling that the form is currently disabled - if the form is embedded using our iFrame method. If you're embedding the form using the Javascript Method, the form will simply hidden to your page, no one would be able to see it.

    Yes, when you reached 90% of your limit, our system will notify you via email telling you that you're near or reaching your limit.

    Let us know if you have any further questions.