I upgraded to premium

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    Asked on June 29, 2014 at 04:24 AM

    But only want to pay for it for one month because I found out my university hosts a jotform server as well. I needed to pay for the upgrade to a free account where my form was hosted for reasons of impending timelines (no time to recreate form before deadline).


    If I downgrade now, will I still keep the services I paid for the entire month? I just want to avoid being "auto-charged" for the next month. Thanks!

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    Answered on June 29, 2014 at 05:33 AM

    Hello ucunivhonors,

    Yes even if you cancel your subscription, your account will stay premium for the time you have already paid. Upon checking your account, I found that you have upgraded it today. If you cancel your subscription today, your account will downgraded to free only on July 28, 2014.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!