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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    When using matrix tool some of the rows blend together - how to separate them? Thx for your help!

    Asked by globegallery on August 22, 2011 at 11:59 AM
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    JotForm Support

    Answered by NeilVicente on August 23, 2011 at 07:17 AM


    I am not sure if I understood your question, specifically the "blending rows" part. I checked your forms but couldn't find anything that resembles rows that blend.

    Can you please provide more specific details with regard to the nature of your issue? A screenshot would be nice.

    We look forward to hearing from you soon. Thank you and have a great day!


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    Answered by globegallery on August 23, 2011 at 06:26 PM

    Hi Neil,

    Thanks for your response. Please take a look at the screenshots here. Pic number one depicts the blended rows and pic number two shows why this is a problem. Any suggestions how to separe those rows?

    I tried to retype, delete and try again - nothing worked.

    Looking forward to your help.

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    JotForm Support

    Answered by NeilVicente on August 24, 2011 at 12:01 AM


    You are probably using a very old version of Firefox. I suggest that you upgrade your browser now.

    I tested the form under different browsers -  IE 7 & 8, Firefox 4 & 5, Safari 5, and Chrome 13 and they all gave me the same results as below:

    Let me know if upgrading still does not help. Thanks!