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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When using matrix tool some of the rows blend together - how to separate them? Thx for your help!

    Asked by globegallery on August 22, 2011 at 11:59 AM
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    JotForm Support

    Answered by NeilVicente on August 23, 2011 at 07:17 AM

    Hello,

    I am not sure if I understood your question, specifically the "blending rows" part. I checked your forms but couldn't find anything that resembles rows that blend.

    Can you please provide more specific details with regard to the nature of your issue? A screenshot would be nice.

    We look forward to hearing from you soon. Thank you and have a great day!


    Neil

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    Answered by globegallery on August 23, 2011 at 06:26 PM

    Hi Neil,

    Thanks for your response. Please take a look at the screenshots here. Pic number one depicts the blended rows and pic number two shows why this is a problem. Any suggestions how to separe those rows?

    I tried to retype, delete and try again - nothing worked.

    Looking forward to your help.

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    JotForm Support

    Answered by NeilVicente on August 24, 2011 at 12:01 AM

    Hi,

    You are probably using a very old version of Firefox. I suggest that you upgrade your browser now.

    I tested the form under different browsers -  IE 7 & 8, Firefox 4 & 5, Safari 5, and Chrome 13 and they all gave me the same results as below:

    Let me know if upgrading still does not help. Thanks!


    Neil