What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Please can you downgrade our account to Standard.

    Asked by Arrantat on June 30, 2014 at 02:54 AM

    Our account user name is Arrantat and we won't need more than 100 submission per month again until May & June 2015. I clicked on the downgrade button but it doesn't appear to have had any effect.

    Please could you downgrade to a standard account for me.

    Thank you.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 30, 2014 at 04:27 AM


    Your account is now downgraded back to the free version.

    Please feel free to contact us again should you have any other inquiries or concerns.

    Best regards