Downloaded PDF form missing details that present on email...??

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    ptn0301
    Asked on June 30, 2014 at 07:03 AM

    Hi,

    When we receive an email confirmation of a submission all details s present , however when we download the PDF of the form its missing 'Address' . . !

    We send the info to another office and as you can imaging that one is pretty important. What am I missing??

     

    Regards

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    Welvin
    Answered on June 30, 2014 at 07:22 AM

    Hi,

    In your form submissions page, make sure to always check the Street Address field, it's currently NOT check:

     

    Also, time at address - years/months fields are not checked. I think you also need that two.

    Let us know if you need any further assistance.

    Thanks

  • Profile Image
    ptn0301
    Answered on June 30, 2014 at 07:41 AM

    Your a star thanks

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    Welvin
    Answered on June 30, 2014 at 07:48 AM

    My pleasure to help! Contact us again if you need any assistance. We're here to help!

    Thanks