What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Google Analytics shows visit parameters as referrer / submit.jotformeu.com

    Asked by platonel on June 30, 2014 at 10:37 AM

    We use redirect to a custom URL, after form submission.

    However visits after submission are shown as "referrer / submit.jotformeu.com" in GA reports.

    We didn't have such a problem in Formstack forms.


    Anyway, this is not a good thing to lose original referrer, utm parameters and other.


    What can we do about this issue?

    Page URL:

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    JotForm Support

    Answered by Welvin on June 30, 2014 at 11:43 AM

    Adding submit.jotformeu.com to your Referral Exclusions list would resolve the issue. This has been confirmed by the other users on some threads. Please do it and update us here for the results.