I need to cancell my plan, our event is now over with. I cannot rember the username but know the password. This is attached to my sidengo website.

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    Brett Gallaway 
    Asked on June 30, 2014 at 12:03 PM
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    ashwin_d
    Answered on June 30, 2014 at 12:52 PM

    Hello Brett,

    Upon checking your form embedded in your web page, I found that your username is "NorthTexas".

    It seems you have paid the subscription payment using PayPal payment gateway. You have to cancel your subscription through your own paypal account. Here are the steps to cancel your subscription :

    1. Log in to your PayPal account

    2. Find the latest payment you have made to JotForm

    3. Click on the subscription number for that transaction

    4. Click on the "Cancel Subscription" button.

    You may also like to check the following guide : https://www.paypalobjects.com/en_US/ebook/subscriptions/cancellations.html

    Thank you!