- Brett GallawayAsked on June 30, 2014 at 12:03 PMPage URL:
- JotForm Supportashwin_dAnswered on June 30, 2014 at 12:52 PM
Upon checking your form embedded in your web page, I found that your username is "NorthTexas".
It seems you have paid the subscription payment using PayPal payment gateway. You have to cancel your subscription through your own paypal account. Here are the steps to cancel your subscription :
1. Log in to your PayPal account
2. Find the latest payment you have made to JotForm
3. Click on the subscription number for that transaction
4. Click on the "Cancel Subscription" button.
You may also like to check the following guide : https://www.paypalobjects.com/en_US/ebook/subscriptions/cancellations.html