Bottom part of my form disappears

  • wkbasketball
    Asked on June 30, 2014 at 12:36 PM

    One other question regarding my forms.

    Once in a while, the bottom part of my form will disappear and I will have to go back to editing it, save and that bottom part works just fine after.  This happens once a week.  Any thoughts?

  • wkbasketball
    Replied on June 30, 2014 at 12:52 PM

    Let me clarify a bit.  The form is posted on Wix...on our web page...

  • Welvin Support Team Lead
    Replied on June 30, 2014 at 1:02 PM

    Hi,

    Is this happening to all of your forms? I see that you are embedding your forms using our default Javascript Method. We recommend the iFrame method for Wix websites. Please change: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Please do and update us here if the issue persists.

    Thanks

  • wkbasketball
    Replied on June 30, 2014 at 1:11 PM

    Thanks again!!  Great info!!

     

  • David JotForm Support
    Replied on June 30, 2014 at 1:15 PM

    Hi,

    Glad we could help, Please let us know if there is anything else we can assist you with and we will be happy to help.

    Thank you for using Jotform!