What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Autofill not retrieving the last data after the clear button is used

    Asked by couragerenewal on June 30, 2014 at 02:43 PM

    Autofill seems to be working okay when a user modifies a form field in the usual way, but if they hit the clear form button and then put in new answers, the autofill recalls the old answers that were there before they clicked clear form instead of recalling the new answers that they typed after they clicked clear form.


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    JotForm Support

    Answered by EltonCris on June 30, 2014 at 03:26 PM


    I was able to reproduce the problem. I have now raised this to our developers so they can further investigate this problem.

    Thanks for bringing this to our attention and apologies for any inconveniences this may have caused. Regards!

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    Answered by couragerenewal on August 07, 2014 at 02:28 PM

    Hi, wondering if your developers have made any progress on this issues?


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    Answered by KadeJM on August 07, 2014 at 03:59 PM

    At the moment I am sorry as there is no current updates about the progress on this bug. So I think it will be necessary to request a little bit more time if you'll allow it and we'll update you asap.

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    JotForm Support

    Answered by NeilVicente on August 08, 2014 at 04:53 PM


    We are terribly sorry for the long wait but I would like to let you know that we have had this bug fixed today.