What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    free account monthly submission

    Asked by reddordonez on August 22, 2011 at 08:33 PM

    Hello everybody...

    you're doing a great job here.

    I'm trying out the JotForm before I purchase the paid account. I started last July 15 and it just came in to my attention that the submissions did not reset after 1 month coz it says in your pricing webpage that we are allowed 100 submission each month. so, I was assuming that it will reset to 0 every after 1 month. just that..

     

    thank you..

    redd

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    Answered by brx250 on August 23, 2011 at 01:58 AM

    Hi redd,

    Thank you for using JotForm.

    I've tried checking your account and it seems that you’re referring to the submission you have dated August 8, 2011. Reset is made every first day of the month, thus, your account has been reset last August 1, 2011. Any submission after the said date will then add up to your submission's counter until it will be reset again on September 1, 2011, and so on. Hope this clarifies any ambiguities.

    If you have further issues and concerns, please feel free to contact us again in the future.

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    Albert  JotForm Support 

  • Profile Image

    Answered by reddordonez on August 29, 2011 at 01:08 AM
    Thank you very much for your quick response.



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  • Profile Image

    Answered by brx250 on August 30, 2011 at 12:00 AM

     

    Hi there,

    You are very much welcome!

    If you have any other questions, please feel free to contact us again.

    _____________________________________________ 

     

    Albert  JotForm Support