free account monthly submission

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    reddordonez
    Asked on August 22, 2011 at 08:33 PM

    Hello everybody...

    you're doing a great job here.

    I'm trying out the JotForm before I purchase the paid account. I started last July 15 and it just came in to my attention that the submissions did not reset after 1 month coz it says in your pricing webpage that we are allowed 100 submission each month. so, I was assuming that it will reset to 0 every after 1 month. just that..

     

    thank you..

    redd

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    brx250
    Answered on August 23, 2011 at 01:58 AM

    Hi redd,

    Thank you for using JotForm.

    I've tried checking your account and it seems that you’re referring to the submission you have dated August 8, 2011. Reset is made every first day of the month, thus, your account has been reset last August 1, 2011. Any submission after the said date will then add up to your submission's counter until it will be reset again on September 1, 2011, and so on. Hope this clarifies any ambiguities.

    If you have further issues and concerns, please feel free to contact us again in the future.

    _____________________________________________ 

    Albert  JotForm Support 

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    reddordonez
    Answered on August 29, 2011 at 01:08 AM
    Thank you very much for your quick response.



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  • Profile Image
    brx250
    Answered on August 30, 2011 at 12:00 AM

     

    Hi there,

    You are very much welcome!

    If you have any other questions, please feel free to contact us again.

    _____________________________________________ 

     

    Albert  JotForm Support