What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Explanation of Available Space. How does the 10GB of space translate?

    Asked by roulette on June 30, 2014 at 04:09 PM

    I have a premium account.  Are we allowed 10GB of space per month, or total?  If I delete old responses, will that free up our allowed space?

     

     

    Page URL:
    http://form.jotform.us/form/22615343262144

    responses space limit storage limit upload form
  • Profile Image
    JotForm Support

    Answered by Mike_T on June 30, 2014 at 05:15 PM

    Thank you for contacting us.

    Let me please inform you, that Available Space is referring to the Total Storage Limit. Yes, you can delete old entries with uploads attached to them in order to clear some space.

    Please feel free to contact us if you need any further assistance. We will be happy to help.

  • Profile Image

    Answered by roulette on June 30, 2014 at 05:22 PM

    Thank you!