What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Requires the other form after submitting the form

    Asked by amhomelife on June 30, 2014 at 04:45 PM

    Some of our applicants complete the Jotform application but do not make it through to the PMM section where we capture the confidential information as a second-step process after they press the Jotform Submit button. 

    My question is: If the jotform application is completed and the applicant "closes" the window or get's dropped off before that PMM connection link is made, is it possible to receive or send the applicant or me an error message stating that they didn't complete the remainder of the application? 

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    JotForm Support

    Answered by EltonCris on June 30, 2014 at 04:52 PM

    Hi,

    Sorry to say but I'm not quite sure about the PMM you mentioned. However whatever that is, unfortunately, we do not have features that requires a form after another form is filled. You may however create an autoresponder message that contains the second form URL so users who fill and submits the first form will receive an autoresponder message with a note that they had to complete the 2nd form.

    Let us know if you have further questions. Regards!