What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form stays at please wait and never submits

    Asked by EpicStudio on June 30, 2014 at 04:57 PM

    Dear friends at JotForm, it seems that javascript is getting a conflict on my site. I just tried the different embedding options and all seem to mess up the form appearance, some just don't show up and all of them are showing the never ending "Please wait" message.

    What would you suggest?

    My URL is http://en-cancun.com.mx/paginas-web-en-cancun.html

    Thanks in advance.

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    JotForm Support

    Answered by Mike_T on June 30, 2014 at 05:02 PM

    Thank you for contacting us.

    I was able to submit your iFrame based form without any issues.

    If the issue still persists, please let us know.

  • Profile Image

    Answered by EpicStudio on June 30, 2014 at 05:07 PM

    Great, it seems that now it's working ok. But do you hae any idea about the styling. The preview on JotForm control pannel has round corners, shadows and gradients.
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    JotForm Support

    Answered by Mike_T on June 30, 2014 at 05:24 PM

    We will handle it on a separate thread:


    Thank you.