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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    502 Bad Gateway ngix/1.2.3

    Asked by JuliaRogers on June 30, 2014 at 05:09 PM

    I spent so much time filling out a form for a client only to have the form not send.  I had a gut feeling it wasn't working because of the time it was taking. So, I took screen shots of the information so I wouldn't look like an idiot and ask her for the same information. So, I reentered all he info, and now it won't send because a required field error tells me to enter a zip code that is entered.  I am so frustrated, my forms do not work smoothly or well.  I am getting so many errors, failures and customer complaints. 

    Julie

    Page URL:
    https://www.yourpetsnanny.com/Pet_Info.html

    Screenshot
    3 My Forms required field zip code same information
  • Profile Image

    Answered by JuliaRogers on June 30, 2014 at 05:15 PM

    Never mind, user and keyboard issue!

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    JotForm Support

    Answered by jonathan on June 30, 2014 at 05:20 PM

    Hi Julie,

    We apologize for any inconvenience caused by that.  But have you tried it again? 

    I cannot see this issue on my end, and usually an error like that is usually due to network delays (which can only be randomly spiked and very rare to happen)

    Please try again and inform us if issue persist.

    Thanks!