502 Bad Gateway ngix/1.2.3

  • JuliaRogers
    Asked on June 30, 2014 at 5:09 PM

    I spent so much time filling out a form for a client only to have the form not send.  I had a gut feeling it wasn't working because of the time it was taking. So, I took screen shots of the information so I wouldn't look like an idiot and ask her for the same information. So, I reentered all he info, and now it won't send because a required field error tells me to enter a zip code that is entered.  I am so frustrated, my forms do not work smoothly or well.  I am getting so many errors, failures and customer complaints. 

    Julie

    Jotform Thread 397977 Screenshot
  • JuliaRogers
    Replied on June 30, 2014 at 5:15 PM

    Never mind, user and keyboard issue!

  • jonathan
    Replied on June 30, 2014 at 5:20 PM

    Hi Julie,

    We apologize for any inconvenience caused by that.  But have you tried it again? 

    I cannot see this issue on my end, and usually an error like that is usually due to network delays (which can only be randomly spiked and very rare to happen)

    Please try again and inform us if issue persist.

    Thanks!