What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to view submissions

    Asked by barrysahli on June 30, 2014 at 06:09 PM

    I am logged in, and attempting to see submissions on forms on my site, and it continues to tell me I must log in.  I AM LOGGED IN! I even logged out, then logged in again.  I need this to work.  Thanks.

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    JotForm Support

    Answered by david on June 30, 2014 at 06:14 PM


    I do not currently show any forms associated with the username "barrysahli".  I also do not show any guest account form or anything of that nature associated with your email address.  If you have a link to the site your forms are embedded into, we can help you retrieve them.  I show the last form your worked on to be ID#40414827036955 and that is associated with the account "amhomelife".  You can also try clearing your forms cache:


    Sometimes this helps also.  Let us know if you are still having issues finding your forms or viewing submissions and we will be happy to help.

    Thank you for using Jotform!