Unable to view submissions

  • barrysahli
    Asked on June 30, 2014 at 6:09 PM

    I am logged in, and attempting to see submissions on forms on my site, and it continues to tell me I must log in.  I AM LOGGED IN! I even logged out, then logged in again.  I need this to work.  Thanks.

  • David JotForm Support
    Replied on June 30, 2014 at 6:14 PM

    Hi,

    I do not currently show any forms associated with the username "barrysahli".  I also do not show any guest account form or anything of that nature associated with your email address.  If you have a link to the site your forms are embedded into, we can help you retrieve them.  I show the last form your worked on to be ID#40414827036955 and that is associated with the account "amhomelife".  You can also try clearing your forms cache:

    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    Sometimes this helps also.  Let us know if you are still having issues finding your forms or viewing submissions and we will be happy to help.

    Thank you for using Jotform!