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    Maximum and Minimum selection of checkbox is not working

    Asked by cmpdebbie on June 30, 2014 at 10:31 PM

    I have several fields where it is required for them to select one option and ONLY one option. However, despite having the minimum and maximum selections set at one the preview form allows me to check as many fields as I want. No message about too many or not enough. This is imperative to the form's usefulness by the end user. Please advise. Thank you!



    This is a re-post of a comment on How to Set Up Minimum or Maximum Number of Selections on Checkbox Field

    preview form message preview maximum
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    JotForm Support

    Answered by ashwin_d on June 30, 2014 at 11:56 PM

    Hello cmpdebbie,

    I'm sorry for the trouble caused to you.

    I am unable to replicate the issue you are having. I created a test form and it seems that the "Minimum Selections" and "Maximum Selections" of the checkbox fields is workings as expected. Please check the screenshot below:

    I did check your last edited form "Track Day Bike Registration" and found that it is working as expected. Please check the screenshot below:

    I would suggest you to please test it again and get back to us with the form ID in which this feature is not working. We will take a look.

    We will wait fro your response.

    Thank you!