What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    can I use a form on my website promoting a business for free or do I have to get a paid package?

    Asked by missrjf on July 01, 2014 at 06:42 AM
  • Profile Image
    JotForm Support

    Answered by liyam on July 01, 2014 at 07:27 AM

    Hello missrjf,

    There is no need for you to purchase any paid package as long as you are in your limits under the free or starter package.  The only time you need to purchase a paid subscription is when:

    1. You are receiving more than 100 regular submissions, or 10 payment submissions, or 10 SSL submissions in a month (whichever comes first)

    2. If you are going to use more than 100 MB of file size for uploads

    3. If you are going to have more than one sub user in your account

    If you have further questions or concerns, please do let us know. We'll be more than happy to assist.

    Thanks.