What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We are experiencing very slow connection / server speed to Jotform.com

    Asked by Mrkay on July 01, 2014 at 07:18 AM

    Due to the speed of your server today; I am pretty much unable to use the site and edit our forms.

    Is there an issue with Jotform today?

    Do you have a mirror server I can work off?

     

    Thanks

    JotForm site slow connection problem
  • Profile Image

    Answered by myprintingpal on July 01, 2014 at 07:50 AM

    Same here, any problems JotForm? 
  • Profile Image
    JotForm Support

    Answered by jonathan on July 01, 2014 at 08:31 AM

    @Mrkay

    Hi, 

    We apologize for any inconvenience caused. We may have an unusual heavier server load today causing slow down on some location. 

    BUT it maybe just a very brief occurrence since we actually do not have any other similar report from our users. 

    Were you still having this issue? 

    If you do, can you try logging to a different domain -- try this one http://www.jotformeu.com/login

    Please inform us if issue persist.

    Thanks!