Impossible to connect: account suspected for phishing but not!!

  • Profile Image
    Nicolas SEVE 
    Asked on July 01, 2014 at 10:20 AM

    Hello,

    "Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue."

    When I try to login the pop-up above appears. While I think it's a mistake I contact you hoping it will resolve this issue.

     

    Regards

     

     

     

  • Profile Image
    EltonCris
    Answered on July 01, 2014 at 11:48 AM

    Hi Nicolas,

    I have now re-activated your account. You can now login.

    One of your form was suspected to be used for phishing but after manually reviewing it here, there was nothing malicious with it so I have remove the suspension imposed on your account. It should be fine by now.

    Our apologies for any inconveniences caused.

    Regards!