What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Impossible to connect: account suspected for phishing but not!!

    Asked by Nicolas SEVE  on July 01, 2014 at 10:20 AM


    "Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue."

    When I try to login the pop-up above appears. While I think it's a mistake I contact you hoping it will resolve this issue.






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    JotForm Support

    Answered by EltonCris on July 01, 2014 at 11:48 AM

    Hi Nicolas,

    I have now re-activated your account. You can now login.

    One of your form was suspected to be used for phishing but after manually reviewing it here, there was nothing malicious with it so I have remove the suspension imposed on your account. It should be fine by now.

    Our apologies for any inconveniences caused.