What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cant login to my account and forum posts get deleted

    Asked by QueensPark on July 01, 2014 at 02:33 PM

    account user name QueensPark 


    my account forum posts and name User Name
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    JotForm Support

    Answered by BDAVID on July 01, 2014 at 02:40 PM

    The email address that belongs to that account is "llknoxbrown@qpcc.com", click on "Forgot Password", and the email instructions to reset the password will be sent to that email address.

    Let us know what happens, we will be glad to assist you.

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    Answered by QueensPark on July 01, 2014 at 02:47 PM

    Hi thanks for getting back 

    I have tried this over and over an get no email to that email address 

    Please help 


    Was launching the form today 

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    JotForm Support

    Answered by BDAVID on July 01, 2014 at 03:11 PM

    Have you checked on your spam folder? Please contact with your email provider and request them to add JotMail's IP Addresses to their whitelist.

    After white-listing, try resetting your password. Let us know what happens.