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    Edit Submissions will not show data previously entered nor hidden fields

    Asked by gugnitzja on July 01, 2014 at 02:55 PM

    When I try to edit a submission, the edit view is not showing hidden fields, and is also not prefilling the fields with data previously entered for this submission. This seems to happen for all the submissions for this form, but also for other forms.

    Page URL:
    http://www.jotformpro.com/form/40565272215955

    Submissions hidden edit a submission all
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    JotForm Support Manager

    Answered by Jeanette on July 01, 2014 at 04:35 PM

    I cannot reproduce the problem with a form test. 

     

    However, checking further, I can see the problem in your form

     

    Is there an specific number of forms with this problem? If so, can you please send me the list? For now, I have escalated the issue to our 2nd level

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    Answered by gugnitzja on July 01, 2014 at 04:47 PM

    These are all the forms that I know are having the issue.

    http://www.jotformpro.com/form/40365598706969

    http://www.jotformpro.com/form/40415934717961

    http://www.jotformpro.com/form/33353688494972

    http://www.jotformpro.com/form/33285140639960

    http://www.jotformpro.com/form/40274299903965

    http://www.jotformpro.com/form/40566275306960

    http://www.jotformpro.com/form/40443977811964

    http://www.jotformpro.com/form/40275006064950

    http://www.jotformpro.com/form/40296314727961

    http://www.jotformpro.com/form/40575135452957

    http://www.jotformpro.com/form/40516074998969

    http://www.jotformpro.com/form/40565272215955

    http://www.jotformpro.com/form/40574384580964

     

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    Answered by vtzoum on July 01, 2014 at 05:22 PM

    the same thing happened to me too. It is exactly the same situation.

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    JotForm Support

    Answered by steve on July 01, 2014 at 06:10 PM
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    JotForm Support

    Answered by NeilVicente on July 01, 2014 at 11:07 PM

    @gugnitzja

    We have applied a fix for this bug. If the problem persists on your end, you may have to clear your browser's cache. In the unlikely event that the fix does not work for you, please do contact us immediately.

    Again, sorry for the troubles caused.

    Best regards

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    Answered by intranet.admin on July 02, 2014 at 12:38 PM

    Hello,

     

    I am still having problems.

    The hidden field data does not display in the email. Please see example.

     

    Please can you help.Example

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    Answered by gugnitzja on July 02, 2014 at 01:03 PM

    My issues seem to be resolved. I was able to successfully edit several forms this morning.

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    Answered by intranet.admin on July 02, 2014 at 01:22 PM

    Is hidden field data being sent to email notifications ?

    Please enter text into both fields in the example and direct email to yourself to check.

    Richard

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    JotForm Support

    Answered by jonathan on July 02, 2014 at 04:54 PM

    @Richard,

    Hi, I have created a separate post regarding your question here http://www.jotform.com/answers/398899

    We will respond to you on that thread.

    Thanks.