Facebook Like Me First issues on phone and tablet

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    Asked on July 01, 2014 at 03:41 PM

    I've built a form with the Facebook Like Me First widget that works great on an Adobe Muse desktop configuration, but rather poorly on tablet and mobile platforms. http://jwonmassage.com/tablet/july.html and http://jwonmassage.com/phone/july.html

    The iframe at times doesn't load. Other times, it loads, but clicking on the Like button, especially if you're not already logged into Facebook, works not at all. 

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    Answered on July 01, 2014 at 05:14 PM

    Thank you for contacting us.

    I was not able to reproduce any issues on the phone page using my Android phone with a Google Chrome browser. I was able to like/unlike the form widget without any issues.

    The tablet page seems to be fine too. I have checked it using Android tablet and iPad browser via http://www.browserstack.com/. I have noticed two forms on the tablet page, so it might be a good idea to remove the second auto-height script that is following the iFrame. In theory, it might help avoiding the iFrame height issues.

    Note, that the widget rendering might take a bit more time on the mobile devices due to their limitations.

    If you need any further assistance on this, please let us know.

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    Answered on July 01, 2014 at 05:48 PM

    Thanks for checking this out! JotForm support is fantastic!