What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Facebook Like Me First issues on phone and tablet

    Asked by dbrauhn on July 01, 2014 at 03:41 PM

    I've built a form with the Facebook Like Me First widget that works great on an Adobe Muse desktop configuration, but rather poorly on tablet and mobile platforms. http://jwonmassage.com/tablet/july.html and http://jwonmassage.com/phone/july.html

    The iframe at times doesn't load. Other times, it loads, but clicking on the Like button, especially if you're not already logged into Facebook, works not at all. 

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    JotForm Support

    Answered by Mike_T on July 01, 2014 at 05:14 PM

    Thank you for contacting us.

    I was not able to reproduce any issues on the phone page using my Android phone with a Google Chrome browser. I was able to like/unlike the form widget without any issues.

    The tablet page seems to be fine too. I have checked it using Android tablet and iPad browser via http://www.browserstack.com/. I have noticed two forms on the tablet page, so it might be a good idea to remove the second auto-height script that is following the iFrame. In theory, it might help avoiding the iFrame height issues.

    Note, that the widget rendering might take a bit more time on the mobile devices due to their limitations.

    If you need any further assistance on this, please let us know.

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    Answered by dbrauhn on July 01, 2014 at 05:48 PM

    Thanks for checking this out! JotForm support is fantastic!