What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'd like to grant our sub account "newfin" the ability to create more than ten secure forms.

    Asked by bselner on July 01, 2014 at 05:45 PM

    Currently, that account is limited to ten, can we increase that so that account can use a bigger piece of the pie?  Maybe a hundred for now? 

    Is this a setting I can  change myself?

  • Profile Image
    JotForm Support

    Answered by steve on July 01, 2014 at 07:32 PM


    Sub Accounts are to share forms and folders. They don't have the ability to create forms, only view and edit existing forms. So in this case the forms need to be created by user bselner, and then newfin can view and/or edit them, depending on what access they're granted. Here's a full description on how working with sub accounts: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Please let us know if this resolves your issue, or if you have further questions.