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    When I select edit in a form, it comes up blank

    Asked by 4milestore on July 02, 2014 at 12:40 AM

    This is seemingly related to my previous support request.  The form is here:  http://www.jotform.com/submissions/40720801395955

    When I click on any of the submissions to 'edit' it pulls up a blank form.  Help!

    Page URL:
    http://www.jotform.com/submissions/40720801395955

    select Submissions JotForm www
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    JotForm Support

    Answered by ashwin_d on July 02, 2014 at 02:48 AM

    Hello 4milestore,

    Upon checking your form's submission page, I am unable to replicate the issue you are having. I tried to edit your submission records and it does display the form correctly. Please check the screenshot below:

    I would suggest you to clear your browser cache and then try to edit your submission again. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!