When I select edit in a form, it comes up blank

  • 4milestore
    Asked on July 2, 2014 at 12:40 AM

    This is seemingly related to my previous support request.  The form is here:  http://www.jotform.com/submissions/40720801395955

    When I click on any of the submissions to 'edit' it pulls up a blank form.  Help!

  • Ashwin JotForm Support
    Replied on July 2, 2014 at 2:48 AM

    Hello 4milestore,

    Upon checking your form's submission page, I am unable to replicate the issue you are having. I tried to edit your submission records and it does display the form correctly. Please check the screenshot below:

    When I select edit in a form, it comes up blank Image 1 Screenshot 20

    I would suggest you to clear your browser cache and then try to edit your submission again. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!