Integrate Asana in HIPAA account

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NGP_Technology
Asked on May 04, 2022 at 08:20 AM

I would like an update on the issue mentioned above by @Dragana_R:
"I was advised by our backend team that not all integrations are available for HIPAA-enabled accounts, including Asana Integration; therefore, we will let you know in this ticket once it becomes available again."
Jessica

Jotform Support

Answered on May 04, 2022 at 08:24 AM

Hello NGP_Technology,
Thanks for reaching out to Jotform Support. I have now escalated this ticket as a feature request to our back-end team in relation to using Asana integration in HIPAA account.
However, please be noted that when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.
Thanks for your patience and understanding, we appreciate it.
NGP_Technology
Answered on May 04, 2022 at 08:25 AM

Thank you, this is helpful.
NGP_Technology
Answered on May 04, 2022 at 08:43 AM

If it's helpful, I am also getting errors in Microsoft Power Automate when trying to integrate:

Could not retrieve values. The caller object id is '215dab2f-7b54-4635-9c70-a3de1b6a0497'. Connection 'shared-jotform-377ea62e-e8f3-43c6-892f-8d137326edcf' to 'shared_jotform' cannot be used to activate this flow, either because this is not a valid connection or because it is not a connection you have access permission for. Either replace the connection with a valid connection you can access or have the connection owner activate the flow, so the connection is shared with you in the context of this flow.
Christian

Jotform Support

Answered on May 04, 2022 at 09:03 AM

Hello NGP_Technology,
Thanks for reaching back to us. Unfortunately, Microsoft Power Automate is currently also not an available integration in a HIPAA-compliant account. I've gone ahead and escalated this too to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.
Let us know if you need any more help.
NGP_Technology
Answered on May 17, 2022 at 03:16 PM

Is there any update for this?
Carlo

Jotform Support

Answered on May 17, 2022 at 05:44 PM

Hello NGP_Technology,

Unfortunately, we are not able to confirm an ETA for this. Please take note that feature request will depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

If you need further assistance, please let us know.

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