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davespinkphotographyAsked on July 2, 2014 at 7:28 AM
I best not have been charged for this. Last month you took money and cancelled by subscription claiming not to have been paid even though i sent you a bank statement.
Now this month your trying your games again.
I only want a free service from you stop trying to take money your not entitled too
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Ashwin JotForm SupportReplied on July 2, 2014 at 9:17 AM
Hello davespinkphotography,
I'm sorry for the trouble caused to you.
Upon checking your account, I found that you do have an active premium monthly subscription. The most recent subscription payment was made today with order #INT140702-9275-25753B.
I have cancelled this subscription and you will not be billed again. I have also processed the refund for above mentioned order number and your account is now downgraded to free plan.
Please allow 3-7 days for the amount to reflect in your account.
Thank you!