Need Assistance with calculation total passing to paypal

  • ltaleagues
    Asked on July 2, 2014 at 10:27 AM

    I have been trying for weeks to get my form calculation total to pass to paypal amount owed.  I have viewed the videos and read the forums but am still unable to make it work.  I am not a programmer so some of the language i have read is greek to me (pasting codes).  Could you please let me know what i am doing wrong? 

    Page URL: http://www.jotformpro.com/form/40934766882973
  • Carina
    Replied on July 2, 2014 at 12:25 PM

    I checked your form and you were missing the brackets, that was why calculation was not working properly:

    Need Assistance with calculation total passing to paypal Image 1 Screenshot 20

     

    You can test and clone the corrected form:

    http://form.jotformpro.com/form/41824738946972?

    If you need further support please let us know, as we're here to help.

    Thank you

  • ltaleagues
    Replied on July 2, 2014 at 1:09 PM

    The calculated amount is still not show up in the payment box.  It is showing 0.

  • David JotForm Support
    Replied on July 2, 2014 at 4:01 PM

    Hi,
    I checked your form and it appears you are not passing the value along:

    Need Assistance with calculation total passing to paypal Image 1 Screenshot 20

    This is the settings menu attached to your payment field.  Please change this to the field that you want forwarded to the payment category and you should be all set.  Please let us know if you have any other questions and we will be happy to help.

    Thank you for using Jotform!

     

  • ltaleagues
    Replied on July 2, 2014 at 9:05 PM

    The calculation is still not being transferred to the payment wizard (not showing total).  Also, If i change to a "product" then I get message that the payment option has been integrated with paypal  where as with the "donation" option, i am not receiving a message that is has been integrated. Thank you in advance for you assistance.

  • Ashwin JotForm Support
    Replied on July 2, 2014 at 11:32 PM

    Hello ltaleagues,

    I did check your form and found that you have added "$" symbol in the "Total Fee" calculation wizard itself. Please check the screenshot below:

    Need Assistance with calculation total passing to paypal Image 1 Screenshot 30

    Please be noted that adding a "$" sign in the output of your form calculation widget will make it a non numeric value and it will not be populated in your PayPal field.

    I have removed the "$" symbol from the form calculation widget and it seems to have solved the issue. Please check the screenshot below:

    Need Assistance with calculation total passing to paypal Image 2 Screenshot 41

    Please take a look at the following cloned form and see if this works as expected. Feel free to clone this form for a closer look. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!