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    My email notification has changed without my editing it

    Asked by Britishinstitute on August 23, 2011 at 06:17 AM


    On the 19th of August it looked like




    Now it has changed to






    I note that this has happened to other users and your standard response has been to recreate the format one wants. That does not explain why it has happened! I made one change to my email notification which was to add in one extra field at the end of the form which I subsequently removed. I did not change the format myself. Please find out why this is happening as it does inconvenience many users. APart from that I love Jotform! Thanks


    AM now attaching the images. Pasted them in before and they have disappearerd


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    Answered by allanftd on August 23, 2011 at 07:02 AM

    Hello Lesley,

    For a more efficient communication, please refer to the first thread you opened for future updates: http://www.jotform.com/answers/39875-email-notification-format-has-changed-on-its-own#0

    Thank you for your cooperation.