My email notification has changed without my editing it

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    Britishinstitute
    Asked on August 23, 2011 at 06:17 AM

    MY EMAIL NOTIFICATION HAS ALSO CHANGED WITHOUT MY ASKING IT TO

    On the 19th of August it looked like

     

     

     

    Now it has changed to

     

     

     

     

     

    I note that this has happened to other users and your standard response has been to recreate the format one wants. That does not explain why it has happened! I made one change to my email notification which was to add in one extra field at the end of the form which I subsequently removed. I did not change the format myself. Please find out why this is happening as it does inconvenience many users. APart from that I love Jotform! Thanks

     

    AM now attaching the images. Pasted them in before and they have disappearerd

    Lesley

  • Profile Image
    allanftd
    Answered on August 23, 2011 at 07:02 AM

    Hello Lesley,

    For a more efficient communication, please refer to the first thread you opened for future updates: http://www.jotform.com/answers/39875-email-notification-format-has-changed-on-its-own#0

    Thank you for your cooperation.

    JOTFORM SUPPORT