What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Without knowing a bit more there is not much I can recommend to try. The first is to clear your web browsers cache, remove the integration, (if it is connected) and try the integration again. The second would be to try and get a new API key, as the one you are using may not be correctly connected to your user account. If this does not help, please post a screen shot of your error and we will be happy to look into your issue further.
Thank you for using Jotform!