What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Jotform Jumping after Submit

    Asked by kimmckayed on July 02, 2014 at 11:57 AM

    Hello Jotform, 

    Can you please help me figure out how to stop the page jumping after submission here?


    I've tried injecting the CSS .form-line {display:block;} on the form but it's not happening yet the page still jumps, it seemed to resolve the issue on a separate thread here http://www.jotform.com/answers/102889-Submit-Button-Jumps-to-Top-of-Page?entrymessage=10732640770

    Client isn't happy with the solution but I'd rather stick with Jotform so if you can help it would be great.

    Many thanks,


    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 02, 2014 at 01:51 PM

    Hello Kim,

    I did test check your web page where you have your form embedded. It seems to work as expected in chrome but in firefox once the submit button is clicked, before displaying the thank you message page scroll to top. Is that the issue you are having?

    Please use the following form embed code to embed your form in your web page and that should solve your problem:

    <iframe id="JotFormIFrame" allowtransparency="true" src="//form.jotformpro.com/form/41742726381961" frameborder="0" style="width:100%; height:465px; border:none;" scrolling="no"></iframe>

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!